After an accident,
the next step
is a pickup.

You choose the shop. Not your insurer.

Georgia law gives you the right to have your vehicle repaired at any shop you choose. Your insurance company may suggest a "preferred" shop; you can simply tell them you're using Clutch Car Care in Newnan. The claim proceeds exactly the same way — we just work for you, not for the carrier.

How an insurance claim repair works with Clutch

• Report the claim to your insurer and get a claim number. (If the other driver is at fault, their insurer handles it the same way.)
• Book a pickup on our site and enter the claim number. Our driver collects the car and documents the damage.
• We write the repair plan to manufacturer procedures and submit it to your insurer, including any supplements once the car is apart. You see the plan too.
• Repair, with updates on your status page. A rental can be coordinated if your policy covers one.
• Return delivery. We bring the car back. Your deductible is usually all you pay; we bill the insurer directly for the rest.

What we're careful about

Insurers sometimes write estimates for aftermarket parts or skipped procedures. We repair to the manufacturer's procedures and document why, and we negotiate supplements with the carrier so you don't have to. If anything isn't covered, we tell you before doing it — never after.

We work with every carrier — USAA, State Farm, GEICO, Progressive, Allstate, Liberty Mutual and the rest — and we're not affiliated with any of them, which is the point. Being Rivian Certified and I-CAR Gold Class also helps claims on newer vehicles go through with fewer questions.